Healthcare Product 201

A crash course in applying relevant best practices from tech within the realities and context of US healthcare. Understand the healthcare product development lifecycle, business models, and product principles in a fun and practical way.

Covering All Of The Bases

Each day we'll tackle a few different parts of healthcare and walk through how customer incentives and business models inform product approaches with diagrams, case studies, and memes. Lightweight assignments on a individual area of interest helps solidify the concepts and prompt discussions in the student Slack group.
Hunter Muse, PM at Health Catalyst
"This course took my product thinking to the next level. It's an excellent guide to creating meaningful impact through product thinking on healthcare-specific problems. I use the takeaways from the course in my work every day."
Erick Froede, Senior Product Manager at Kyruus
As someone that's been operating in the digital health product space for some time now, OOP's Healthcare 201 was the perfect combination of reinforcing fundamentals while delivering new insights. The content is immediately applicable, grounded in real-life examples, and essential to any PM's toolkit.
Jordan Hartfiel, Senior PM at Hopscotch Health
Having spent a significant part of my career in tech-enabled healthcare, the course's real-life examples introduced me to fresh perspectives in digital health. For product managers seeking to enhance their expertise in healthcare technology, this course is a must-attend.
Hunter Muse, PM at Health Catalyst
"This course took my product thinking to the next level. It's an excellent guide to creating meaningful impact through product thinking on healthcare-specific problems. I use the takeaways from the course in my work every day."
Erick Froede, Senior Product Manager at Kyruus
As someone that's been operating in the digital health product space for some time now, OOP's Healthcare 201 was the perfect combination of reinforcing fundamentals while delivering new insights. The content is immediately applicable, grounded in real-life examples, and essential to any PM's toolkit.
Jordan Hartfiel, Senior PM at Hopscotch Health
Having spent a significant part of my career in tech-enabled healthcare, the course's real-life examples introduced me to fresh perspectives in digital health. For product managers seeking to enhance their expertise in healthcare technology, this course is a must-attend.
Hunter Muse, PM at Health Catalyst
"This course took my product thinking to the next level. It's an excellent guide to creating meaningful impact through product thinking on healthcare-specific problems. I use the takeaways from the course in my work every day."
Erick Froede, Senior Product Manager at Kyruus
As someone that's been operating in the digital health product space for some time now, OOP's Healthcare 201 was the perfect combination of reinforcing fundamentals while delivering new insights. The content is immediately applicable, grounded in real-life examples, and essential to any PM's toolkit.
Jordan Hartfiel, Senior PM at Hopscotch Health
Having spent a significant part of my career in tech-enabled healthcare, the course's real-life examples introduced me to fresh perspectives in digital health. For product managers seeking to enhance their expertise in healthcare technology, this course is a must-attend.

Things You'll Get From This Course

Breakdowns

We'll go through key metrics for payers, providers, pharma, and other key buyer segments
1

Case Studies

We'll take a look at how both health tech and tech enabled services companies build healthy product cultures to build value
2

Expert Guests

Guest speakers building in the trenches to tell you what they're building and their experience
3

Community

Slack group with other students taking the course and discussion prompts to get others perspectives.
4

Meet Your Instructor,

Meet Your Instructors

Dhruv Vasishtha

Dhruv is a healthcare technologist with over ten years of experience building products that solve critical problems for patients living with complex conditions, and the care teams that support them. Dhruv is currently SVP Product at firsthand, a tech-enabled services business that engages and navigates individuals on Medicaid living with persistent Serious Mental Illnesses via a peer-led care team. Prior to firsthand Dhruv led product, UX, and data analytics at PatientPing, the nation's leading care coordination platform, through its acquisition and integration by Appriss Health. Dhruv also shipped mobile, biosensor, and data platform products to power the first decentralized clinical trials at Medidata ($MDSO), a global provider of clinical research technology. 

Dhruv is an active angel investor in early stage healthcare startups and on the board of the Caregiver Action Network.

Julia Lin

Julia is a product manager with experience working with early startups like Memora Health and Tendo and health systems like PennMed and CHOP to uncover opportunities from user research and define new products. Julia is currently pursuing a Master’s in Clinical Informatics Management at Stanford School of Medicine. Julia also has a Master’s in Integrated Product Design and Bachelor’s in Mechanical Engineering from the University of Pennsylvania.

Course Syllabus & Schedule

Module 1

Day 1

The Native Digital Health Product Manager

(5/6, 7-830 PM ET)

We'll start by going through the product development life cycle, walk through different healthcare business models & value levers, and create a business case design.

Module 2

Day 2

Understanding the Healthcare Buyer

(5/9, 7-830 PM ET)

We'll go through healthcare buyer pain points, leading/lagging indicators for healthcare ROI, frameworks for providing value to healthcare customers, and actually interview some healthcare buyers.

Module 3

Day 3

Stakeholder Communication

(5/13, 7-830 PM ET)

All about the stakeholders - navigating product vs. company strategy, how to do effective user research, and roadmaps for stakeholder communication.

Module 4

Day 4

Healthcare Go-To-Market

(5/16, 7-830 PM ET)

On the final day we'll discuss different go-to-market strategies, de-risking product launches, and hear from experienced product leaders guests.

Module 5

Day 5

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Module 6

Day 6

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Module 7

Day 7

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Module 8

Day 8

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Module 9

Day 9

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Module 10

Day 10

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Frequently Asked Questions

Who is this course for?

We designed “201” for early to mid-level career product managers who want to make a significant impact in a healthcare technology or tech-enabled services company. We equip PMs with the knowledge, frameworks, and case studies they need to stand out as a Native Digital Health Product Manager and successfully build and ship products.

Can I take this class if I am new to healthcare or product management?

If you are newer to either product management or healthcare, we have you covered. Prior to the course, we offer an “Intro to Healthcare Product Management” recording and pre-course office hours to ensure you have the foundational knowledge needed to fully engage with the course material.

I am a Sr. PM (or above) at a healthcare company, should I take this class?

For experienced product managers with over 5-7 years of experience, this course can serve as a valuable refresher, but you may find the material familiar or basic. That being said, we believe it will still provide insights and strategies specific to the healthcare technology sector that may be new. The only caveat we provide is that if you are primarily looking to go deep into healthcare subject matter expertise and are less interested in product specific best practices, we ask that you wait for our 301 course for healthcare product leaders launching in 2024.

Do I have to be at every session? How long are they?

The course runs over four 90 minute sessions. Sessions two and three in particular require live attendance as students get the opportunity to interview their target buyer and end user segments to solicit data that informs their business case assignments.

How much is the course?

The course is $1800 - if you're interested in group rates please contact julia@outofpocket.health.

Is there a lot of work?

We really believe you will get out what you put in. You could just watch the lectures and still learn something, but we very intentionally curated pre-reads and designed assignments that would help you truly grasp what we introduce in the lectures.

Will the course cover my specific sub-industry in healthcare?

Please note that this course does not specifically focus on medical devices. We will explore the broader landscape of digital health products serving payers, pharma, health systems, providers, consumers, and in both fee-for-service and value-based business models.

I have another question

Email julia@outofpocket.health and I'll get back to you ASAP.

Healthcare Product, But Fun